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2018.01.10

Protect Your Account! Summoners War Security Enhancement Campaign!




Greetings from Com2uS!


A change to help keep your account safe and secured!

Join the HIVE Security Enhancement Campaign now!


◎ How to join the campaign


[Go to HIVE> Tap on the top-left menu> Enter the Profile/Account Settings Page]


First, set up a secondary password


★ What is a secondary password?

: It's a feature that requires you to enter a previously set up, secondary password in order to log into HIVE and Summoners War.

You can only set up/modify the password via games. Your password cannot be changed through illegal means such as phishing sites.


★ Setting up/changing the secondary password

Access the game> Go to HIVE> Tap on the Menu on the left> Profile> Security Function Settings at the bottom

After changing the settings, please complete the authentication process via e-mail.




★ Using the secondary password

Enter your HIVE ID, password, and your secondary password to access the game. 





★ Please note!

: Settings and modifications are only applied when you access your account through the game and only if you’ve completed email authentication.

: This function applies only to the games you've set, and not the entire HIVE games.

Also, it's unavailable for games that don't support this function.


Second, authenticate your e-mail

: When you authenticate your e-mail, the risk of your account being compromised will be minimized.


Third, change your password regularly

: Changing your password on a regular basis is important for your account’s security.

Do not forget to log out when using devices other than your main one!


In addition, we'll be providing various security features to help protect your account!

Please refer to the following for details:

A detailed schedule will be posted in a separate notice soon.


1) E-mail verification will now be required to join HIVE and change private information (password, e-mail, etc.).

E-mail verification is an important step to keep your account secure. More security features are planned to be added soon and will only be available to those who have completed e-mail verification.


2) You’ll now be able to use the One Time Password (OTP) feature via e-mail.

You’ll have to enter the OTP whenever there's a change in the existing information. This includes: an attempt to join HIVE, change important information, login on new devices or in a different country, etc. Furthermore, only you'll have access to the OTP sent to the verified e-mail. This will help prevent abnormal logins or information changes from occurring.


3) You’ll only be able to change your important information from within the game (Summoners War).

You will no longer be able to change such information via web browser.


4) Your HIVE ID exposure will be minimized.

Your nickname, instead of the HIVE ID, will now be displayed in places where your HIVE ID used to be shown, such as HIVE Café and HIVE Friends. For those who don’t have a registered nickname, please make sure to register a nickname in advance.


Participate in the campaign and protect your precious account!


Thank you.​

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